Frequently Asked Questions

Once you place your order with us, we will send you an order confirmation mail along with package track email when your order was dispatched, In case, you don’t have get any email from us, just check you spam folder of drop us an email along with your details. We will respond back within 24 hours.

The installation of water filters totally depends upon the refrigerator. There are details instructions gives on the respective filter products pages. You can check and follow the given instructions. If there are no instructions given, then you can get in touch with us for details.

You can check the compatibility from product page, or email us to confirm, we will respond in 24 hrs.

Generally, 3-6 months. However, if the color of your water has degraded or having bad odor/taste, then you should change it immediately.

Refrigerator water filter don’t have any expiration date and have a shelf life for unlimited period if kept dry and not exposed to water.

30-day return/refund policy.

1-year warranty, with 30 days money back guarantee.

PayPal and Credit Card.

Free Shipping on US and we now only shipping within US domestic. But there is an additional shipping fee of around $15.00 for two state locations – Hawaii and Alaska.

Changing water filter on time is essential otherwise it will produce bad taste and your health will be at risk. So, it is important to change the water filter time to time.

Order cancellation must be within 8 hours of order.

3-7 days delivery in general.